(805) 988-0616
Q & A

1. How do I schedule a patient appointment?

For scheduling information please click here. For Referal Form please click here. One of our schedulers will assist you or your staff with our scheduling process. We encourage patients to call us for pre-registration information or we will be glad to call them directly to make appointment arrangements.

Your staff will need to provide the following patient information:

  • Patient name
  • Date of birth
  • Home phone
  • Work phone
  • Social Security number
  • Insurance Information
  • Type of exam
  • Prior pertinent exam information
  • Previous surgery information
  • History of claustrophobia, allergies, etc. (if applicable)
  • ICD9 (Diagnosis) code
  • CPT (Billing code if applicable)
  • Physician referral form for Grossman Imaging Centers

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2. What do patients need to bring to their appointment to facilitate the payment process?

Complete insurance information should be brought to the appointment including patientís insurance card, ID and group number, Medicare card or Medi-Cal card. In addition, Worker's Compensation claims, automobile injuries should bring their claim number, date of injury and the name and address of their attorney or insurance carrier. Co-payment is required at the time of service.

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3. Does the patient need pre-authorization from his or her insurance provider?

Some plans do require pre-authorization. Patients should check with their insurance provider or benefits administrator to see if this is necessary. Grossman Imaging Centers is often able to obtain certification for your patient.

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4. What happens when patients want copies of their films and/or reports?

Grossman Imaging Centers retains original exam films and reports. Some of our referring doctors receive copies of patient films. Grossman Imaging Centers can provide patients and providers with a copy of their exam report and films. In any legal matters, an attorney may obtain copies of medical records directly from Grossman Imaging Centers with a written patient authorization.

Medical Record Release Form, PDF Document

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5. How long does Grossman Imaging Centers keep patient records on file?

Grossman Imaging Centers maintains the films and reports from your exam(s) in accordance with state and federal laws (seven years). For information on a specific exam, please contact Grossman Imaging Centers at 805-988-0616

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6. What is subspecialty expertise?

The amount of medical information on diagnostic imaging has exploded in recent years. This, coupled with advances in medical technology, requires the radiologist to have an ever-increasing level of skill and knowledge to stay current.

Radiologists learn their subspecialty through a one-or two-year university fellowship program that is completed after their four-year Diagnostic Radiology residency. Grossman Imaging Centers may utilize Radiologists that are sub-specialty trained.

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7. How can I consult with a radiologist?

You may consult with a radiologist by calling Grossman Imaging Centers at 805-988-0616

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8. What are your reporting practices?

You will receive a written report within one to two days. We also provide urgent reports when required. We provide film, CD or online report options.

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9. What accreditations do you hold?

We are accredited by the American College of Radiology. These accreditations demonstrate Grossman Imaging Centers commitment to providing the highest quality services possible.

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